Refund policy

Returns

We accept returns within 15 days of delivery for eligible items.

To qualify:

  • Item must be unworn and unused
  • Item must be in original packaging
  • Proof of purchase is required

Refunds

Refunds are issued in the following cases:

  • Item arrives damaged
  • Order is not received after 25 days
  • Approved returns (including sale items)

Once your return is received and inspected, approved refunds will be processed to the original payment method.

Sale Items

Sale items are eligible for return and refund under this policy.

Exchanges

We offer exchanges only for:

The same item

A different size of the same item

We do not exchange for different products.

Wrong Size Orders

Please carefully review size charts before ordering.

  • If you ordered the wrong size, you may request an exchange (same item only).
  • No refunds or returns will be issued for incorrect sizing.

Return Shipping

YOKAVON covers return shipping for approved returns.

Reporting Issues

All order issues must be reported within 5 days of delivery.

Reporting Issues

All order issues must be reported within 5 days of delivery.